Supporting our members through Coronavirus

Splend support package coronavirus
1001 500 Balazs Szekely
UPDATE

We’ve extended our member support packages presented below into the month of May.

As the Government revises lockdown restrictions regularly, we’ll also review this assistance package and adjust it accordingly.

 
Thank you for your patience during these difficult times. We know that every bit of help counts right now. We’ve listened carefully to your concerns and worked hard to create the following assistance package for you.

We’re offering £70 off your weekly rental fee if you’re on a Rent plan, or a £75 discount if you’re on Rent to buy.

The discounts will go into effect automatically on April 1st and we will not charge this discount back at the end of your contract.

You’ll receive the following rental fee discounts, based on your Splend plan:

Splend plan Discount* More details
Rent £70 off your weekly fee Read the Rent FAQ
Rent to buy £75 off your weekly fee Read the Rent to buy FAQ

*Terms and conditions apply:

  • You can only claim your discount once you’re up to date with all your previous payments.
  • Missing a payment will automatically revert you to the full pricing.

Important

The discount went into effect automatically starting April 1st. Given the unpredictable nature of the situation, we’ll review this assistance package on a regular basis, taking into consideration the Government’s advice around the evolution of the COVID-19 outbreak.

We’ll continue to support you during the epidemic by keeping our Member Support Centres open Monday to Friday between 9am and 5pm. We only ask you to call us on 0333 016 4331 and make an appointment beforehand, so we can ensure the safest conditions for your visit.

If you continue to work

We’ll continue to help you find new income opportunities, as the demand for package and food delivery will only increase over the coming weeks.

If you continue to work, it’s worth keeping your Uber Driver app open in the following period because health workers will rely on safe transportation more than ever. Uber recently announced a partnership with the NHS providing free rides and meals to health care workers.

Other support options

Top up your income with parcel and food deliveries

Government support

A word on health and safety

The safety of our members and staff remains our number one priority. We’re working tirelessly to align our operations with the Government’s restrictions and advice, so we can protect each other, assume social responsibility, and do our part in easing the pressure on the healthcare system.

Take a moment to read our safety guide:

About Splend

At Splend we help on-demand drivers thrive, and we continue to help our members through the COVID-19 coronavirus outbreak. Our dedicated Member Success Representatives and Member Care Team are on standby to answer any questions you might have.

Simply call us on 0333 016 4331

In light of the global coronavirus epidemic and the uncertainties it’s created, we’re working tirelessly to continue to support you through these worrisome times.

AUTHOR

Balazs Szekely

Maker by nature, writer by profession, and a petrolhead at heart, Balazs is our very own content creator who brings Splend’s voice to life. He’s been a wordsmith his entire career, having seen it all from the print media to radio through online publishing and marketing copywriting. He’s fascinated by things he has yet to fully understand such as photography, ice hockey, and the bizarre art of aquascaping. In his free time you may find him mixing up cocktails for his friends or away from home on a city break. Drop him a line at balazs.szekely@splend.com

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