Originally known as Taxify, Bolt is an Estonian rideshare company that was one of the first competitors to take on Uber in London, one of the biggest rideshare markets globally. With a strong foothold in both Europe and Africa, Bolt has continued to attract over 25,000 drivers to the platform in the Greater London Area.
Ever since launching in London, Bolt has used its 15% commission rate as a key differentiating factor compared to Uber, putting more money into the pockets of drivers. Bolt also offers drivers a larger fee to cover the cost of the Congestion Zone. Check out our full comparison of rideshare apps in London:
Getting started with Bolt in London is relatively straightforward, especially if you have previously signed up with other rideshare platforms and have the documents ready. The process is very similar to signing up with Uber.
To become a Bolt driver in London, you need to sign up online. See the details below:
Step-by-step guide to signing up with Bolt in London
Bolt vehicle requirements in London
To become a Bolt driver you need a car that meets the following requirements, as well as the documents below:
- Under 10 years old
- 4 doors
- Minimum 5 seats
- Excellent working condition, with no cosmetic damage
- No commercial branding
- Must meet TfL’s PHV emission requirements
- Private hire vehicle licence (paper licence)
- Hire and Reward insurance certificate
- MoT certificate issued within the last 6 months
- The car’s V5C logbook
If you rent your car from Splend, Bolt will also ask for a fleet insurance policy certification and any other supporting documents such as a permission letter and/or policy schedule (driver and vehicle schedule).
Bolt driver requirements in London
Same as with all rideshare platforms, you need to submit some personal documents that certify that you’re suitable to work as a private hire driver in London. Prepare copies of each of the following documents to finalise your application with Bolt.
- DVLA Driving licence
- Private hire driver’s licence, aka. PCO licence (paper licence + photo badge)
- UK bank account number and sort code
- Profile picture that matches the requirements
If you’re having trouble with your application, Bolt has several helplines for you:
How do I contact Bolt’s support team?
You can call Bolt’s 24/7 driver phone support service on +44 808 169 8818, reach out to their sign-up support specialists at firstname.lastname@example.org, If you’re already a driver, you can write to email@example.com.
Where is the Bolt Training office?
Bolt’s training office is located at Bolt Hub, 114 Power Road, Chiswick, W4 5PY
We enable people to make money by driving. Our vision is a future where every on-demand driver can be successful.
We are Rent to buy specialists. Don’t take our word for it—drivers rate us excellent on Trustpilot. We can set you up with a brand-new or new-model car on a Rent to buy plan, plus we provide the training and support you need to become an Uber driver that’s more profitable, safer, and fulfilled.