Below is a guide prepared by the Uber Guru containing 7 tips to become a 5-star Uber Driver.
1. Have a smooth ride
One of the most important factors to becoming a 5-star Uber driver is the quality of your car. Most passengers switched from taxi’s to Uber for the increased quality of cars. Passengers prefer SUVs and larger sedans, as they provide ample room in the back for friends and abundant boot space for luggage on those airport trips. New cars will always provide more 5-star ratings than older cars. So if your car is approaching 5-9 years old, now could be the perfect time for you to upgrade.
2. Keep it clean
Keeping your vehicle clean and well-maintained is another important factor in maximising 5-star ratings. Avoid eating things like fast food in your car (which can smell) and remove any rubbish that is lying around. Remember, first impressions count.
3. Go the extra mile
From bottled water to mints to mobile chargers for both Apple and Android to an AUX cord for passengers to become the DJ; providing these added extras that Uber drivers are famous for will go a long way to ensuring you become a 5-star Uber driver.
4. At your service!
Gestures like opening doors, helping passengers with their luggage and having an umbrella handy to escort passengers from your car when it is raining will boost your Uber rating dramatically.
5. Street knowledge
Start your trip by asking the passenger if they have a preferred route. If they do not have a preferred route, ask the passenger if they are happy for you to use GPS. The Uber Driver App has a map functionality inbuilt. A number of drivers recommend Waze, a great App for navigating the traffic and road works as it uses real time data. By arriving on time, you will keep your passengers happy.
6. Become a tour guide
Knowing what events are on in your local area is a great way to start a conversation and to build a relationship with your passengers, especially if they are tourists.
7. Be creative and have some fun
Dressing up your car for big events adds to the experience for your passengers. From cultural celebrations to sporting events to the weekend nights, there are a number of ways you can use your creative flare and have fun on the road. If you are having fun, your passengers will respond accordingly.
How can Splend help you become a 5-star Uber driver?
At Splend, we provide our Members with the complete service to ensure they are more profitable, safer and happier drivers. As a result, Splend Members enjoy Uber ratings and earnings well above the national average. Here are two ways we can help:
New model cars
Splend provides every Member with a new-model Uber compliant car that is 5-star ANCAP rated. The car is yours 24/7 to use for Uber and personal use. You, your friends, your family and most importantly your passengers will love the quality of your car.
Member Success Representatives
Every Splend Member receives a dedicated Member Success Representative who provides you with coaching, training and mentoring. Your Member Success Representative will ensure you know all the latest Uber tips and tricks.
Splend offers vehicle access to Uber drivers in the UK, Canada, Australia and Mexico through its Rent and Rent to buy plans. In addition to the most important tool in your career as a rideshare driver, Splend also provides ongoing training, support, and data-driven feedback via a personal Member Success Representative. Our Members also receive some fantastic Member Benefits including discounts from our partners!
For more information about Splend, give our team a call on 0333 444 0533 or email us.