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Help! How to stop my EV charging?

How to stop an electric vehicle charging

Three tips you need to remember when charging your electric car

With the electric car revolution underway, thousands of on-demand drivers are making the switch to clean technology. This means charging your car’s battery at the growing number of chargers in London, rather than filling up the petrol tank.

When it comes to charging an electric car, the process is mostly straightforward. When the car is plugged into a charging station, the charging cable automatically locks at both the car’s charging socket and the socket of the charging station. When your car is finished charging, the charging cable will release from both sockets. However,

sometimes your charging cable may not release from the sockets, leaving you stuck at the charging station. Even disconnecting the charging session via the app will not release the charging cable!

We’ve gathered some tips to help you unlock your charging cable when it’s stuck.

1. Call the charging provider of the charging station where your car is locked

With a growing number of charging stations around London, it’s important to know which provider owns which charging station.

The charging provider should have a contact number displayed at the charging dock or in the app.

Once you’re on the phone, they will ask you to identify the charging station, since they have a unique identifier.

Once they have identified the charging station, they will be able to remotely reset the charging station, which will release your charging cable and you can be on your way.

2. Turn the car on, and lock and unlock the car multiple times

Another technique that works to release the charging gable with some electric cars is turning on the car when it’s stuck. Yes,

it’s safe to turn on your EV whilst charging, as for safety reasons the drivetrain is disconnected, so you can’t accidentally drive away.

Once you’ve turned on the car, try locking and unlocking the doors multiple times. Check to see if your charging cable has released after each attempt. It may take up to five tries, so don’t give up if it doesn’t seem to work for the first time.

+1. Remember to take your car keys with you

This might sound simple, but with most EVs having smart keys, it can be very easy to get yourself locked out while your car is charging.

Electric cars will automatically lock after a period of time if they’re connected to a charging station.

If you do get locked out, you’ll need a spare key or call your breakdown cover provider to have your car opened.

 

About Splend

Splend is more than a set of wheels. We’ll help steer your career.

In addition to providing you with the most important tool in your career as a rideshare driver, we also offer ongoing training, support, and data-driven feedback via your personal Member Success Representative. You also enjoy a growing array of member benefits including discounts from our partners.

For more information about Splend, make an appointment at our Member Support Centre at 393 Edgware Road Cricklewood, London, email us, or say hello on 0333 016 4331

Balazs Szekely

AUTHOR

Balazs Szekely

Maker by nature, writer by profession, and a petrolhead at heart, Balazs is our very own content creator who brings Splend’s voice to life. He’s been a wordsmith his entire career, having seen it all from the print media to radio through online publishing and marketing copywriting. He’s fascinated by things he has yet to fully understand such as photography, ice hockey, and the bizarre art of aquascaping. In his free time you may find him mixing up cocktails for his friends or away from home on a city break. Drop him a line at balazs.szekely@splend.com

all stories by: Balazs Szekely
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